The Social Worker (Community Residential Care Program) is located in the Mental Health department of the VA Boston Healthcare Systems, Brockton, MA location. This position is full time, 40 hours per week. The Community Residential Care (CRC) Program provides a form of enriched housing for Veterans who do not need hospital level of care but need health care supervision due to medical, psychiatric, and/or other psychosocial limitations. The goal of the CRC Program is to provide a safe and comfortable home that maintains or improves the health and social functioning of Veterans in the least restrictive environment while supporting their highest level of functioning. The CRC Case Manager reports to the Community Residential Care Coordinator and provides case management and coordination of care to ensure that Veteran-centered health care is delivered in a timely, accessible and quality manner, consistent with the mission, goals and objectives of the Veteran's Health Administration. The incumbent serves Veterans who tend to have serious, frequent and severe psychiatric and/or physical disorders, lack family or an adequate community support network, and who without appropriate intervention and supports are likely to become treatment noncompliant and/or be hospitalized. The incumbent utilizes their knowledge of medical and mental illness and the core elements of Recovery and Psychosocial Rehabilitation Models of patient care in the provision of intensive, community-based case management to a caseload of CRC Veterans. The incumbent conducts home visits to CRC homes, monitors care received in the home and provides education to CRC sponsors and staff regarding best practices and recommended corrective actions when needed. The CRC Case Manager also supports other key programs in the Intensive Community and Integrated Recovery Treatment (ICIRT) section of the Mental Health Service Line. Some duties include but are not limited to: Provides case management and clinical oversight through home visits to VA approved board and care homes. Triages, assesses, plans and assists with treatment interventions as related to medical and mental health problems, health promotion and preventative care. Provides counseling and health teaching/education to veterans utilizing a Whole Health framework. Monitors mental status of Veterans and care provision in CRC homes and provides caregiver education and support. Participates in care coordination with interdisciplinary staff both within the medical center and in the community setting in the formulation and implementation of comprehensive plans of care. Serves as a liaison with community health care agencies including facilitating referrals and linkage for ongoing care and helping patients and their families locate resources including supplies, equipment, transportation, meals, etc. Effectively relates to clients and significant others from various social, economical, and ethnic backgrounds and supports diversity and inclusion in the workplace. Establishes and maintains files of available VA and community health resources. Participates in annual and as needed inspections for CRC Homes as part of a multidisciplinary inspection team. Participates in Community Residential Care staff and CRC Caregiver development, orientation, and education. Participates in quality and data management activities to inform performance improvement initiatives. Work Schedule: Full Time, Monday-Friday 7:30 a.m. - 4:00 p.m., 8:00 a.m. - 4:30 p.m. or 8:30 a.m. - 5:00 p.m. Compressed/Flexible Work Schedule: Not Authorized Telework: AD HOC only, may be authorized. Virtual/Remote Work: Not Authorized Relocation, Recruitment, Permanent Change of Station (PCS) or Travel Incentives: Not Authorized Financial Disclosure Report: Not required Note: Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement. Notifications: This position is an AFGE Bargaining Unit position. This position is covered by locality-based comparability pay. This position is in the Excepted Service. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Narrative responses to the knowledge, skills and abilities (KSAs) will be required from the selectee in order to proceed with the appointment. Veterans' preference does not apply for other current permanent Federal agency employees. Incomplete applications will not be considered.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.