Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.
The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.
Our ophthalmologists provide consultation, evaluation and treatment of ophthalmological problems through general and subspecialty practices at UCSF Medical Center. We have the largest surgical eye care program in Northern California, which includes refractive surgery (laser vision correction), cataract and cornea surgery, neuro-ophthalmology, plastic surgery and vitreoretinal surgery. Our other areas of expertise are glaucoma diagnosis and treatment, ocular inflammatory disease (uveitis), ocular oncology, and diagnosis and treatment of retinal degeneration.
Routine vision care is offered at the Comprehensive Ophthalmology Clinic and the Optical Dispensary. This service is conveniently located near primary care providers in the Ambulatory Care Center (ACC). Here, we offer examinations, eyeglass prescriptions, contact lens services, optical dispensing and management of eye diseases by experienced professionals.
The Chief of Optometry provides leadership, management, and supervision for the Optometry Department of UCSF Medical Center. Develops and implements programs of peer review and in-service education. Participates in short and long range planning for improving delivery accessibility of service in the Optometry department. The Chief is responsible for organizing, managing, and overseeing optometry services in a cost-effective manner ensuring members receive appropriate, quality driven, accessible eye care services. The Optometry team includes but is not limited to the practice of the optometrists, senior optometrists, orthoptists, and opticians within the Department of Ophthalmology. The Chief of Optometry takes clinical direction from the Medical Director of Ophthalmology and ensures that high quality, evidence-based Optometry Services are provided based on access, service, and quality targets that are established for Vision Services. This position reports administratively to the Administrative Director and will supervise/manage up to 20 FTE staff. The Chief of Optometry is a role model, expert clinician, manager, and mentor in clinical, professional, and administrative leadership in the department, ensuring that all optometrists and opticians are trained and competent in the skill-sets required to provide safe patient care. The incumbent is a working Chief and is required to work clinically in direct patient care while performing administrative and leadership functions. The primary clinical responsibility of the Chief is to participate in direct application of clinical expertise to patients and families being managed in the Department of Ophthalmology. UCSF Medical Center requires all Advanced Health Professionals (AHP) to be credentialed through its Medical Staff Services Office (MSSO) in order to practice and function in their clinical role. This applies to both adult and pediatric AHPs in the inpatient and outpatient clinical settings at all UCSF Medical Center sites (Parnassus, Mission Bay, Mt. Zion, Satellite Clinics, et al). Credentialing and approval of the Standardized Procedures takes between 30-60 days and must be completed prior to the first working day. DUTIES & ESSENTIAL JOB FUNCTIONS Clinical Practice (75%)
The Chief of Optometry is a working chief, required to practice clinically to ensure that s/he remains relevant in practice and can work alongside the AHP that s/he manages
Provides well-eye examinations for new and established patients as well as follow-up exam for established medical patients in the ophthalmology practice.
Performs well-eye exams for pediatric patients
Performs triage and screening for acute or unscheduled patients in the ophthalmology
Prescribes Ophthalmic medication within the scope of practice
Assist in medication refills for the Department of Ophthalmology
Performs complex contact lens fittings including medically necessary contact lenses in adults and/or children
Manages all aspects of Optometry Services including personnel, quality, access, and cost to support the provision of high quality, service-oriented, cost effective eye care to the patient population here at UCSF Medical Center
Supervises all activities of the Optometry staff, interviews, hires, disciplines, evaluates, counsels, and terminates doctorate level clinical providers in conformance with institutional personnel policies, and performance standards and national Optometry standards and guidelines.( Performs annual reviews of all optometrists and opticians. Leads progressive discipline, up to and including counseling, letters of warning, investigatory meetings, suspension, and dismissal under the guidance of the administrative and medical directors). Participates in rounding and daily huddles
Receives clinical direction and oversight from the Medical Director of Ophthalmology and the Administrative Director
Works in collaboration with the Medical Director and the Chief of Ophthalmology to communicate and facilitate the integration of best practices for vision care in the region, clinical and administrative allocation of time, and to assure continuous improvement in the delivery of optometric services
Develops orientation plans and trains, educates, and performs competency assessments of all optometry staff in the department. Facilitates the integration of new optometrists into clinical practice
Participates in department and division meetings to represent the optometrists including monthly Faculty Meetings and Clinic Operations meetings. Is a key member of the clinical operations leadership team. Participates in institutional meetings as required
Monitors key performance indicators for the range of services within accountability, identifies trends/issues and implements strategies for improvement programs. Developing and monitoring of Department performance metrics in alignment with institutional goals
Manages membership issues and provider relationships in coordination with the Medical Center Administration
Develops, monitors, and assures maintenance of all assigned regional equipment in good working order
Develop capital purchase plans for Optometry equipment purchase
Integrates research into the Optometry services
Encourages personal and professional growth of optometrists
Monitors optometrists' compliance with state and federal regulations governing optometrist provision of care such as billing and chart review requirements
Ensures that optometrists follow UCSF and department-specific policies and patient care protocols
The flexibility to orient and work at all UCSF Medical Center locations is required.
Minimum of eight years of progressive experience as an optometrist
Two to three years of previous management experience in a complex, multi-faceted healthcare environment
Current CA Optometry license
Active American Heart Association CPR certification
Demonstrated leadership / management skills and excellent interpersonal relationship skills
Demonstrated effective written and verbal communication skills
This position requires flexibility to orient and work at all UCSF Medical Center locations
Two years of leadership experience in an academic setting, or equivalent
Eight years of clinical experience in an academic setting, or equivalent
Member of national society of Optometrists, or similar
Current CA Optometry license
Active American Heart Association CPR certification
UCSF Medical Center requires all Advanced Health Professionals (AHP) to be credentialed through its Medical Staff Services Office (MSSO) in order to practice and function in their clinical role. This applies to both adult and pediatric AHPs in the inpatient and outpatient clinical settings at all UCSF Medical Center sites (Parnassus, Mission Bay, Mt. Zion, Satellite Clinics, et al). Credentialing and approval of the Standardized Procedures takes between 30-60 days and must be completed prior to the first working day.
Living Pride Standards
Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve. *LI-AN1